The Softer Side of Credit Management (DR)

Digital Replay: This presentation will cover the importance of soft skills in a credit-focused environment and provide guidance on key competencies for success in your current role. Join Johnson Controls’ Craig Simpkins as he offers tips on how you can use soft skills to grow and develop within your organization. He’ll discuss best practices regarding: Texting & Email Time Management Leadership Public Speaking & Communicating Effectively Negotiating & Influencing Listening In addition, Craig will share case studies and provide recommendations on how each scenario should be managed. Expected takeaways: Overview of soft skills in the workplace The evolution & importance of soft skills Ways to improve upon these skills How to use soft skills to grow and develop in your career Tools available to develop and improve soft skills

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