Session Pre Registration for 2023 Credit Congress

Session Pre Registration for 2023 Credit Congress
We realize it is frustrating and uncomfortable to attend a session that is over-crowded or offers standing room only. Please help us by pre-registering for the sessions you plan to attend so we may provide adequate seating. Simply select the sessions that you plan to attend. For each session time please pick only ONE session. Please note: You are not committed to attending the sessions you choose, should you wish to go to another session at the conference instead. Please be aware that your selections are for NACMs planning purposes only. Your session choices will not be accessible to reference later nor provided as a personal agenda at the conference. We appreciate your time in supplying this information.
When
6/11/2023 - 6/14/2023
Where
USA

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Sunday, 11 June 2023

 
NACM’s certification program has helped define and establish professional standards in this demanding and rapidly changing field, and fosters recognition of those individuals who possess special expertise. You’ll join a select group of individuals who have made the commitment to excellence in credit management, career advancement and an ongoing pursuit of knowledge. Learn how to get started on the path towards earning your CBA, CBF, CCE or the CCRA.
Time
1:30 PM - 3:00 PM
1:30 PM
Take the first step in maximizing on your Credit Congress attendance. Join other first-time conference attendees, as well as conference veterans, as the Credit Congress journey begins.
Time
3:00 PM - 3:45 PM
3:00 PM

Monday, 12 June 2023

 
Have you noticed that customers have devised ´profit-siphoning schemes’ to further reduce what they pay? Or how they ´spin doctor’ their words to create their own unfavorable payment terms? And how about customers insisting that you pay via third-party billing portals so that you can do their accounting for them? This session will review the math behind the good, the bad and the ludicrous costs of customer pushback terms, and third-party web billing portals. We’ll finish with an in-depth analysis of how to counter-offer a win-win strategic plan, remove your customer’s pushback terms and create revenue streams towards the bottom lines for both you and your customer.
Time
2:00 PM - 3:15 PM
2:00 PM
While supply chain issues have eased slightly, most experts agree that shortages will continue well into 2023 and possibly beyond. Our panel of experienced professionals will lead a discussion of the steps that can be taken to help manage and mitigate shortages to help your company and your customer navigate through these turbulent times.
Time
2:00 PM - 3:15 PM
2:00 PM
Inflation, supply chain issues, geopolitical tensions and Europe’s energy shortages are bringing the global economy to a slow crawl. Central bank and capital market tightening make it impossible to predict what the rest of 2023 holds for individual companies and industries. As price increases ripple through distribution channels, squeezing profit margins and net income, companies are beginning to see some of their customers request discounts and more liberal terms. Join FCIB’s Global Credit Leaders as they discuss the latest payment and bankruptcy trends, and best practices needed to prepare for something other than a mild slowdown.
Time
2:00 PM - 3:15 PM
2:00 PM
Speaker: Amy Crews Cutts, Ph.D., CBE, AC Cutts & Associates LLC ?Global economic activity has experienced a broad and sharper-than-expected slowdown, with inflation higher than witnessed in several decades. Severe supply chain shortages, rising interest rates, tightening financial conditions in most regions, Russia’s invasion of Ukraine and the lingering COVID-19 pandemic all weigh heavily on the outlook. Join the discussion about where our economy is headed in the final two quarters 2023 as we decipher the clues of what the job market looks like, whether the pace of inflation is expected to slow, how NACM’s CMI is scoring and where interest rates are headed. NACM’s Economic Advisor will share her insights about the challenges you will most likely face and share her thoughts as to how you can best prepare to meet them.
Time
2:00 PM - 3:15 PM
2:00 PM
Speaker: Rebecca Hicks, Esq., Hicks Law Group LLC Litigation is always a gamble. Twenty years in the litigation game brings some valuable lessons that can improve your odds of winning. Despite the rapid changes in technology and the legal landscape, some things stay the same. It doesn’t have to take you 20 years to learn these lessons. Come learn: A winning hand—do you have the winning documents in your credit file?; strategies to prevent and overcome fraud, misrepresentation and deceptive trade practices claims; proving that the customer got what they ordered; overcoming a payment or credit/offset defense; winning fast and with no trial; and how to tell when to hold and when to fold.
Time
2:00 PM - 3:15 PM
2:00 PM
Speaker: Fiserv Mid-sized businesses need to automate their payments processing in order to save money over traditional payment methods. With a few case studies, learn how Fiserv is able to customize solutions so that companies can be on track with technology to electronically present invoices and collect from their customers, while meeting compliance standards.
Time
2:00 PM - 3:15 PM
2:00 PM
Every credit professional at one time or another needs to be able to bounce ideas or seek help with a decision from another skilled credit professional. A mentor provides more than just a few more years of experience. They provide help with educational growth, a listening ear and a knowledge of the profession that can be the guidepost to the growth of others. This session will be valuable for both experienced ´mentors’ as well as those ´mentees’ seeking wisdom from fellow seasoned credit professionals with more experience under their belt. Sharing and discussing stories, successes and challenges from ´both sides’ will help grow and strengthen our organizations and our profession.
Time
2:00 PM - 3:15 PM
2:00 PM
Credit departments have experienced many changes, including operating in a remote and, in many instances now, hybrid work environment because of COVID-19. The credit and finance professions were forced to make unexpected concessions on credit limit approvals to keep businesses operating, even though the decisions may have been out of compliance with existing credit policies. Every company’s credit policy should be an empowering tool that assists credit professionals in making informed and sound credit decisions. However, in many cases, outdated requirements pose unnecessary challenges to satisfy company credit policy and audit requirements. Join this session to learn best practices to make your credit policy a useful tool in your risk management arsenal and to learn how to ensure that credit decisions and actions are in perfect alignment with your policy.
Time
3:45 PM - 5:00 PM
3:45 PM
Join us for the exclusive opportunity to connect directly in a deep-dive discussion with construction credit professionals to gain practical, real-world insights into managing the challenges facing the construction industry. Led by a panel of experts, attendees will gain vital business insights into innovations, threats, effective strategies and trends while building a network of alliances with peers and thought leaders from across the nation.
Time
3:45 PM - 5:00 PM
3:45 PM
As the global economy recovers from the recent financial crisis and pandemic, geopolitical disturbances continue to increase credit risk. A panel of credit and risk management professionals will explore credit risk due to terrorism, sovereign debt default, the impact of governments and the potential for more geopolitical risks within the next year. You will not want to miss this analysis of credit risk due to geopolitical tensions and legal issues, as well as helpful hints on how to navigate around these disruptions to secure more business and lower the threat of further risks in these locations.
Time
3:45 PM - 5:00 PM
3:45 PM
The NTCR and NACM share a common vision: empower credit professionals with information and tools that lead them to success in their credit decisioning and credit management roles. By leveraging data contributed by members for members, the NTCR brings fresh, targeted, relevant data to users of each report. NTCR tools help drive efficiency and support credit success. We will focus on the re-imagined Insight Report along with other featured reports exclusively available to NACM members.* The member dashboard has been upgraded and, together, we will navigate the website and focus on trade group meetings, credit reports, collections and other services. (*All services may not be available through your local NACM affiliate.)
Time
3:45 PM - 5:00 PM
3:45 PM
Join attorney Karen Hart to learn about cryptocurrency, NFTs and the developing metaverse platforms. How they came to be, what they are and will be used for and how they will change the world. Will these technologies and platforms change how you do business, how and whether your company will be paid and how your credit department operates? How will they impact your bottom line? What will be the risks and rewards of adopting these new, big ideas and embracing change in your business Join us and venture into the new world with a metaverse demonstration.
Time
3:45 PM - 5:00 PM
3:45 PM
We live in a new world, full of instantly available information. This session will discuss how to judge the veracity of the information pushed, how we're manipulated by true information and why it's important in both the credit profession and everyday life.
Time
3:45 PM - 5:00 PM
3:45 PM

Tuesday, 13 June 2023

 
Just as speed dating allows singles to meet a large number of new potential partners in a very short period of time, our Leadership Speed Learning session will introduce you through five, 15-minute discussions about valuable leadership books.
Time
9:00 AM - 10:30 AM
9:00 AM
Having a strong chain of clear, concise and well-worded documents can make or break your collection process. Join a panel of attorneys as they discuss how to avoid the weaknesses in documentation that cause costly, and potentially unwinnable, mechanic’s liens and collection claims.
Time
9:00 AM - 10:30 AM
9:00 AM
A common misconception of credit applications is that they are the same around the world when, in fact, this could not be further from the truth. When selling across borders, credit applications are subject to the same cultural considerations as any other element of the order-to-cash process. Credit applications as a standalone document may not be customary in some countries. Information traditionally requested on a credit application could be part of a sales contract or agreement, or may be included in new customer setup forms. Because there is not one standard for collecting credit information and assuring that it is correct, your credit application or agreement must adapt to ever-changing local jurisdictional regulations and laws. Join our panel of experts as they share best practices and tangible solutions to establishing a binding customer relationship.
Time
9:00 AM - 10:30 AM
9:00 AM
Mr. Zorn will discuss how to manage credit risk during market uncertainty. He will further revisit legacy approaches to measuring credit risk. And finally, Mr. Zorn will examine changes in the markets and drivers of risk.
Time
9:00 AM - 10:30 AM
9:00 AM
Cross-border payments sit at the heart of international trade and economic activity, but they present four challenges: high cost, low speed, limited access and insufficient transparency. Fiserv will share its solutions to allow you to collect in your customer’s currency, reduce exposure to foreign exchange risk, while streamlining operational efficiencies and reducing costs. Attend and learn how Fiserv offers multiple settlement options by country, in some cases with one merchant account.
Time
9:00 AM - 10:30 AM
9:00 AM
As COVID-19 is in our rear-view windows and the risk of recession and economic uncertainties abound, this session focuses on where bankruptcy and restructuring are heading in 2023, the anticipated uptick in Chapter 11 filings and the impact on credit professionals. The speakers will focus on the macroeconomic factors that are driving a resurgence in Chapter 11 filings, and the industries most likely to be affected. The speakers will then discuss the trend towards speedier Chapter 11 cases, including more prepackaged and pre-arranged Chapter 11s, and bankruptcy cases involving sales of business/assets and the increase in free-fall Chapter 11s and will present case studies on recent high-profile Chapter 11 cases and the impact of fast-paced Chapter 11s on creditor recoveries. The speakers will then review the trend toward virtual formation of creditors’ committees, the increased frequency of small business subchapter V Chapter 11 cases and how they have been faring; and the slowdown in frequency of preference actions and recent preference developments.
Time
9:00 AM - 10:30 AM
9:00 AM
Many companies are adjusting and adapting to a new work culture where employees want to both work from home and also spend more time with their colleagues. We can't do both, or can we? Join us to learn about navigating a virtual world of culture building and team member connecting. How to create an inclusive culture that allows employees to work remotely, but also feel connected to their co-workers. Ê
Time
9:00 AM - 10:30 AM
9:00 AM
Come join us for an interactive, thought provoking and sharing exercise as we discuss needed considerations to successfully implement a new ERP/Software system. This session will focus on how to prepare for and navigate any type of system upgrade or new software conversion. Participants will take part in a mock preparation as we will tackle the critical steps to ensure success.
Time
2:00 PM - 3:15 PM
2:00 PM
At their core, lien waivers are testament documents used by title companies, banks, property owners and general contractors to assure that funds have flowed down through the ladder of supply. In some instances, it becomes more “signer beware,” and what should be an easy-to-interpret, easy to agree to, one-page document has morphed into a small font, multi-page document that is full of legalese. Our panel of experts will share tools and ideas to help ease the burden of managing waivers.
Time
2:00 PM - 3:15 PM
2:00 PM
Your customer in Mexico is not paying, your phone calls are unreturned and you are getting no response to your emails. You may be tempted to write off the debt as uncollectible rather than struggle with time-consuming collection efforts or costly litigation. But before you give up, there is a proven strategy that could guarantee you’ll never have a bad debt write-off in Mexico again. Through actual case studies, this two-part session will provide you with the best practices and techniques needed to collect on any debt in Mexico. Be smart, avoid mistakes that can cost your company and collect those problem accounts!
Time
2:00 PM - 3:15 PM
2:00 PM
This topic is a game changer and relevant to any credit professional with accounts in Texas. The presentation will discuss how to turn your judgment into cash with the most powerful post judgment remedy in Texas. Mr. Jameson will explain the receivership process and the tools a receiver uses to collect the money owed on an account. The presentation will include exciting and funny stories of receivership cases that he has handled. Every credit professional needs to know about receiverships if you want to be the first in line to collect.
Time
2:00 PM - 3:15 PM
2:00 PM
Many credit professionals do not fully understand the positive financial impact they have on their companies, the people they work with and the customers they serve. A credit professional’s role is critical to the success of the companies they work for, yet often, the credit team does not receive the respect they deserve for the essential working capital they can generate. In this session, we’ll discuss the importance of partnership building, accountability, recognition, metrics and much more.Ê Join this session to learn to better educate, celebrate, broadcast and promote the value of your role.
Time
2:00 PM - 3:15 PM
2:00 PM
Our credit department has a dashboard, now what? This session will cover dashboard and data analysis best practices. It will also cover ideas for continued development of your dashboards and how to establish a culture of innovation and continuous improvement.
Time
2:00 PM - 3:15 PM
2:00 PM
Trust is at the core of all thriving business relationships. Whether your goal is to create a culture of trust among your team, or within your company, or with your customers, learning how to build trust will improve productivity, engagement and confidence. Additionally, developing a culture of trust will create a flourishing organizational culture. In this session, you will learn: How building trust can unleash potential in surprising ways The role vulnerability plays in creating a sustainable change effort What courage looks like every day
Time
2:00 PM - 3:15 PM
2:00 PM
You can find many articles about how EQ is more important than IQ in almost every role, and many times more important in leadership roles. Why? For one, emotions don’t stay home just because we head to work. Understanding and managing your emotions is the only way to get the most from each day while keeping a focus on where you want to go in your career. Although emotional intelligence seems to come naturally to some, our brain’s plasticity means we can increase our emotional intelligence if we’re willing to work at it.
Time
3:45 PM - 5:00 PM
3:45 PM
Many standard terms and conditions that routinely appear in contracts end up costing creditors time and money instead of facilitating a streamlined collection process. Join us for an informational look at terms and conditions along with arbitration clauses, jurisdictional clauses and guarantees.
Time
3:45 PM - 5:00 PM
3:45 PM
The second of this two-part session continues with case studies to provide you with best practices and techniques to collect on any debt in Mexico. Be smart, avoid mistakes that can cost your company and collect those problem accounts!
Time
3:45 PM - 5:00 PM
3:45 PM
Creditors and lenders are in an excellent position to use their knowledge about lending to serve as effective financial advisors to their borrowers. They have long known that expanding inventories to attract more customers and easing credit terms to entice their customers to buy the inventory can tie up cash flow as inventory turns more slowly and receivables take longer to collect. Showing a client how a faster cash conversion cycle—cash to inventory to receivables back to cash—improves the borrower’s cash flow means the lender can also improve the odds of loan repayment. The other beneficial result is that working capital management also boosts shareholder value. This session will show how to advise clients on the benefits of effective working capital management to operating cash flow and to shareholder value.
Time
3:45 PM - 5:00 PM
3:45 PM
How many times have you been reviewing an account and after you have all your documentation in order still cannot decide if this is a good credit decision? This session will look at the appreciation of these credit decisions and methods to sure up your credit process, look for ways to reduce risk and finally how to get to an answer of yes or no. Ê
Time
3:45 PM - 5:00 PM
3:45 PM
Our credit department has a dashboard, now what? This session will cover dashboard and data analysis best practices. It will also cover ideas for continued development of your dashboards and how to establish a culture of innovation and continuous improvement.
Time
3:45 PM - 5:00 PM
3:45 PM
Speaker: Chris DeVany, Pinnacle Performance Improvement Worldwide [Text Wrapping Break]Coaching and mentoring are key to retain top talent and build a leadership pipeline. While coaching typically focuses on enhancing current job performance, mentoring programs can reduce and reframe personal, structural and cultural barriers that may be holding emerging leaders back from achieving their full potential. Those who mentor and advocate for others are perceived by as more effective leaders. Great leaders need to be mentored and great leaders need to mentor. In this session, we’ll examine: Stages of a coaching relationship Coaching and constructive feedback The Coaching Strategy Spectrum Coaching effectively using relating, strategizing and implementing The history and essentials of mentoring Formal and informal mentoring Challenges of coaching and mentoring experienced staff and how to succeed
Time
3:45 PM - 5:00 PM
3:45 PM

Wednesday, 14 June 2023

 
As credit and collection professionals, we spend a significant amount of time focusing on accounts receivable collections. We utilize collection policies, practices, workflows, tactics, strategies and we have collection goals. In this session, we will explore how to use proactive steps, techniques and strategies that may influence our customers to pay faster while enhancing customer service. We will look at opportunities that could accelerate customer payments, help us minimize A/R risk, reduce deductions and maximize company profits, all before the first collection contact is made with that customer.
Time
8:30 AM - 10:00 AM
8:30 AM
Maintaining and enforcing mechanic's lien rights is vitally important to material suppliers, service providers and subcontractors. Whan a party in the construction supply chain files for bankruptcy, it's important to know how the automatic stay will affect your ability to file and enforce your mechanic's lien rights. During this session, members will be guided through the process to assure their security interests are maintained.
Time
8:30 AM - 10:00 AM
8:30 AM
Currency controls implemented by either central banks or government regimes and their level of FX reserves impact the ability of our customers to timely pay us. Combined with foreign exchange risk, they impact the portfolio performance with past dues, cash collections, cash forecasting, cash flow and potentially shipping. Examples can be seen in Pakistan, Argentina, Egypt, Turkey, among others. A panel of experts will discuss how to forecast when a country is at high risk for adopting currency controls or suffering from currency devaluations, along with strategies for workarounds to ensure timely payment.
Time
8:30 AM - 10:00 AM
8:30 AM
While it’s somewhat hidden among Microsoft applications, OneNote is part of the Office suite, just begging to be used.Ê We’ll examine how this note-taking and organization application allows you to create notebooks, sections, pages and containers as you link to your documents and websites quickly and easily. Add Outlook emails and Calendar items to your notebooks for more control over your correspondence and meetings.
Time
8:30 AM - 10:00 AM
8:30 AM
This session is a tell-all. Through the years, credit professionals likely have seen—and will continue to see—crazy situations that often involve bizarre, unethical or even criminal actors. As seasoned bankruptcy lawyers and credit professionals, our presenters have seen and dealt with many of these situations and have some practical tips to share as a result. This session will feature stories and anecdotes from various bankruptcy cases and other legal proceedings and situations in which the speakers have been involved. The stories are countless: Ponzi schemes, contracts negotiated in the nick of time that meant the difference between a full recovery and a total loss, the infiltration of fringe anti-government groups into otherwise honest companies and minor omissions that resulted in major losses. Our panel of seasoned lawyers and credit professionals will share helpful practical advice and solutions to dealing with many of these situations that have occurred over the years, both from the legal and the credit perspective.ÊSo, grab your best cozy blanket, a warm glass of milk and settle in for story time!
Time
8:30 AM - 10:00 AM
8:30 AM
The fiscal buffer is growing thin for consumer and small businesses that have maintained capital and cashflow through the pandemic with the help of stimulus and payment accommodations. This public sector pandemic focused support has ended and your customers are reassuming debt and struggling with higher-than-normal inflation and a slowing economy. Consumers and small businesses are making choices on their priority of debt repayment, considering discretionary spending reduction on premium services and tight on cash that will create opportunities for innovation. Ê Ê
Time
8:30 AM - 10:00 AM
8:30 AM
If you have ever struggled with that “I really do not want to do that” feeling, or you just feel like you are spinning your wheels and getting nowhere, you are not alone. ÊTo procrastinate or lose motivation is human, and getting over that hump is not easy. ÊEven the most successful people lose inspiration from time to time. Fortunately, there are science backed techniques that can help you get back on track to accomplish your goals and become your best self. ÊCome learn: techniques to overcome mental blocks and procrastination, brain hacks to boost your focus; habit change process, small steps that lead to big changes; behavioral changes backed by science that may sound crazy, but work.
Time
8:30 AM - 10:00 AM
8:30 AM
Family, friends, colleagues, acquaintances, customers and strangers: we are created to build relationships. It is literally built in our DNA! Building connections in all areas of life is vital to our overall mental health, happiness and sense of belonging. Research has shown positive relationships are associated with decreased stress, illness and depression. Business relationships with both new and potential customers are equally important to enhance customer experience and expectations, as well as balance the growth and risk associated with our customers. In this presentation we will dive deeper into business relationships from a credit management standpoint: communication, expectations and customer retention.
Time
10:30 AM - 12:00 PM
10:30 AM
Federal, state and local funds are being dispersed to fund projects based on the passage of the infrastructure bill. When the legislation was written, the authors of the bill mentioned numerous times that private funds would and should be used to fund the projects. When private investment money is used to fund a public project, there are no mechanic's lien rights and construction credit professionals must determine whether the general contractor has posted a payment bond. Our panel of experts will share instances when the general contractor is required to post a payment bond, when the job is classified as a public-private-partnership and tips to facilitate payment.
Time
10:30 AM - 12:00 PM
10:30 AM
Making the right hiring choice goes beyond the need to find a good fit—it’s all about ensuring that your customer-facing staff will represent your company in a manner that is consistent with your culture. To hire effectively across borders, you must understand the culture of potential employees and how they view their responsibility to their employer, team, business relationships and their ability to communicate. Given these challenges, how do you identify the traits that will translate into hiring and onboarding a compatible, long-term team member? A panel of international credit professionals will share their experiences and best practices to effectively hire, manage and motivate a cross-cultural team.
Time
10:30 AM - 12:00 PM
10:30 AM
Speakers: George Angelich and Justin Kesselman, Esqs., ArentFox Schiff LLP[Text Wrapping Break]The U.S. Bankruptcy Code enables debtors to fundamentally alter the rights of contract counterparties. If your company has a contract with a business in chapter 11, it is essential to vigilantly monitor the bankruptcy case and quickly identify steps a debtor a may take to change your contract rights. ÊWe will provide best practices and strategies for credit managers to avoid traps for the unwary. Understanding the nature of your contract and its value to the debtor’s reorganization will have important ramifications for a trade creditor and may be the difference between a 0% recovery and a 100% recovery. We will discuss recent decisions on “executory contract” issues; the differences in contracts for goods versus services; hybrid contracts for software licenses with support components; and multi-party contracts. Recognizing these differences and their ramifications in bankruptcy is critical to maximizing distributions but also to ensure that your company’s key contractual protections are preserved after the bankruptcy case concludes.
Time
10:30 AM - 12:00 PM
10:30 AM
There are a variety of reasons credit managers are unsuccessful in collecting 100% of their AR, many of which beyond the credit department control. There are, however, several steps a credit manager can take to realize a larger percentage. Here are five steps: have an executed credit app on file; ensure personal guarantees are signed in an individual not corporate capacity; incorporate an attorney's fees clause into the terms and conditions of the credit application; hold a debtor to their credit terms; and, ensure that purchase orders are complete. Viewed on paper, they appear quite simple; however, the difficulty arises in the consistent implementation of these steps. A credit manager should strive to incorporate these steps into their day-to-day credit practices. Come learn how to be more successful and increase the recovery of your receivables!
Time
10:30 AM - 12:00 PM
10:30 AM
Finance teams are constantly facing new threats from a complex and varied landscape of B2B fraud that has been propelled by several converging trends. However, understanding the types of commercial digital fraud out there is the first step to preventing and protecting your company against fraud risk. The second is leveraging the right analytical solutions to thwart fraudsters. Join us for a lively discussion to understand the ever-evolving threat of B2B fraud and learn some best practices to help bolster your company’s B2B fraud mitigation efforts.
Time
10:30 AM - 12:00 PM
10:30 AM
VLOOKUP is a widely used and versatile function, but it can be tough to narrow down exactly the data you want.Ê We'll provide a brief overview of the VLOOKUP function, and then we'll add some versatility by using the INDEX and MATCH functions.Ê When combined, these functions can make quick work ofÊlocating specific data in a list.Ê We will also explore how to gracefully display a message when the data you are looking for isn't in the list.
Time
10:30 AM - 12:00 PM
10:30 AM
Join this open peer exchange as your most difficult challenges are brought forth so that solutions and best practices can be shared. Participants are encouraged to participate by posing questions, adding insights, sharing experiences and proposing solutions. A moderator will help keep the conversation flowing and productive to maximize on the time available.
Time
2:00 PM - 3:00 PM
2:00 PM
Contractors are often talented tradespeople who may or may not have the skills to run a business. Join our panel of expert credit professionals as they share tips about how to spot red flags of a contractor in financial trouble and provide some useful tools should your company decide to help.
Time
2:00 PM - 3:00 PM
2:00 PM
Join our panel of experts to learn how international risk mitigation tools can help you agree to make a sale to a high-risk customer or to a good customer in a high-risk country. We’ll discuss the effective use of a variety of tools such as: Letters of credit Standby letters Bank guarantees Forfaiting Trade credit insurance Factoring Documentary collections Avalized drafts
Time
2:00 PM - 3:00 PM
2:00 PM
When your customer asks you to use Ariba, asking the right questions is key to unlocking your payment. Understanding how your customer is utilizing the Ariba portal is the first step to customer satisfaction and timely payments. We will walk through the best practices and key questions that you should be asking during integration, onboarding, ordering and invoicing and what to do when things go wrong.
Time
2:00 PM - 3:00 PM
2:00 PM
This presentation addresses the information needed in a credit application and shares recommended contractual terms. It will also present additional forms suggested for inclusion, such as personal guarantees, authorization for a credit report investigation and bank information.
Time
2:00 PM - 3:00 PM
2:00 PM
It’s an unfortunate reality of the times we live in, but employers need to prepare for the possibility of an active shooter in the workplace • and consider how to respond should a tragedy occur at your facilities. Join two of the nation’s foremost experts for a sobering but critical session designed to teach employers the key practical lessons you’ll need to incorporate into your safety and security protocols. You will leave this 60-minute session with This session is repeated in #32096. a solid blueprint you can immediately put into effect to safeguard your most valuable assets • your employees. It goes without saying that this could be the most important training you attend all year.
Time
2:00 PM - 3:00 PM
2:00 PM
Networking is a critical component of your professional success. Knowing how and why to make those connections can make a long-term impact on your professional career. In this session we will review common obstacles to effective networking, share tips, tricks and tools to help you make the most of the networking opportunities.
Time
2:00 PM - 3:00 PM
2:00 PM
Mindfulness has become commonplace in today’s fast-paced world. Mindfulness training is a broad set of practices and techniques designed to help individuals have better focus and have more awareness of the here and now. Mindfulness practices include meditation and breathing exercises which can be applied to anything from reducing stress and anxiety to quitting smoking, losing weight, resolving conflict and improving work performance. Join this session as we learn about mindfulness and explore how mindfulness can become an important tool to improve your day-to-day performance and perhaps your credit team’s performance.Ê
Time
3:30 PM - 4:30 PM
3:30 PM
Obtaining a consensual security interest from your customer can be a powerful risk mitigation tool.ÊIt can help your company recover more from distressed customers.ÊJoin our panel of experts as they share how to effectively and efficiently obtain a security interest in your customer’s business assets to not only mitigate risk, but to extend larger lines of credit.ÊOne member of our panel will share how she worked to build a UCC filing program that put her company in a better financial position with its customers.
Time
3:30 PM - 4:30 PM
3:30 PM
Relationships are easily built or destroyed based upon how we conduct ourselves. Join our panel of experts to learn how the smallest detail can impact your ability to collect: everything from how you dress for a customer visit to when you take your seat at a meeting, how and when you hand a customer a business card (and accept theirs) and how you address your customers can impact your business relationship—and therefore your ability to timely collect payments. Learn why your company must acknowledge your customer’s customs, including the expectation of gift exchanges, and respect country holidays, including bank holidays.
Time
3:30 PM - 4:30 PM
3:30 PM
Unsecured Creditors in complex Chapter 11 cases can advance their common interests through the Unsecured Creditors Committee or "Ad Hoc" Committee recognized by the Bankruptcy Court under Bankruptcy Rule 2019. Prior to joining any such group or committee, creditors should understand whether the benefits of such joint representation outweigh the harms of Bankruptcy Rule 2019 disclosure. This presentation will inform the credit manager of the benefits of joining a committee. These benefits include: having a voice to contribute to drafting the plan of reorganization; providing a voting bloc for approving the Chapter 11 Plan to avoiding the Debtor's mistreatment of your claim; and payment of attorneys' fees from the estate if the committee is recognized under Rule 2019. Finally, the presentation will also cover the detriments of joining a committee which the credit manager should be aware of. The presentation will cover how committees are formed, when to form a committee during the bankruptcy process and choosing the right committee for your claim if multiple committees are formed.
Time
3:30 PM - 4:30 PM
3:30 PM
There’s a big difference between a working group and a team. Team dynamics are incredibly important.Ê How a team communicates, interacts and works together has a dramatic impact on how successful a team is in meeting its goals. Join this session to learn more about the four pillars of unifying the dynamics of a successful TEAM.Ê After all, we’re all in this together!
Time
3:30 PM - 4:30 PM
3:30 PM
This is an encore of session 32086. It’s an unfortunate reality of the times we live in, but employers need to prepare for the possibility of an active shooter in the workplace • and consider how to respond should a tragedy occur at your facilities. Join two of the nation’s foremost experts for a sobering but critical session designed to teach employers the key practical lessons you’ll need to incorporate into your safety and security protocols. You will leave this 60-minute session with a solid blueprint you can immediately put into effect to safeguard your most valuable assets • your employees. It goes without saying that this could be the most important training you attend all year.
Time
3:30 PM - 4:30 PM
3:30 PM