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Navigating the Recovery: Working With Your Customers (DR)

Navigating the Recovery: Working With Your Customers (DR)
Digital Replay: The speakers will discuss and share their insights related to a best practices approach dealing with customers and credit responsibilities in light of the COVID pandemic. Discussion topics will cover: Updating credit file documentation with appropriate due diligence Modifications to your credit policy Requests for delayed/sporadic payments due to remote work requirements Negotiating requests for extended terms of sale—now and future considerations When does it make sense to say ‘Yes’ or ‘No’?

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