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It's the moment you most dread: you found out that your customer is at risk of filing or has just filed a Chapter 11 bankruptcy case. There will be a discussion of the circumstances where credit providers can exercise their UCC adequate assurance, stoppage of delivery and reclamation rights to relieve themselves of their obligation to extend credit to their troubled customers under their existing agreements or expedite the payment of their claims. The importance of understanding... Details
When: December 13, 2017
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Conflict is a normal part of any organizational relationship. Learning how to deal with conflict—rather than avoiding it—is crucial. When conflict is mismanaged, it can cause great harm to business goals, strategy and credible relationships. When handled in a respectful, positive way, however, conflict provides an opportunity to strengthen and leverage opposing points of view—in particular, improve the relationship and communication between two people, or sides of an argument. By... Details
When: November 30, 2017
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This intermediate financial analysis program has been designed for credit analysts, risk analysts and managers seeking comprehensive understanding of what's behind the numbers in financial reports. It is designed to improve the credit & finance professional's ability to analyze and interpret financial statements leading to quality credit risk assessment. The program gives equal weight to the process of financial reporting, the analysis and interpretation of financial statements and... Details
When: November 5–9, 2017
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What’s the cost of falling short of a plan, collection quotas or profitability metrics? Learn how to master the elements that underscore the successful implementation of key initiatives, while driving change. To optimize your strategic plan, align with targeted growth objectives and ensure greatest organizational impact, learn how to blend your core vision with outcomes that reflect the impact of your successful execution toward positive results. This results-oriented webinar ... Details
When: October 26, 2017
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The collections call is seldom a thrilling experience; unfortunately sometimes it is quite the opposite, even referred to as a “necessary evil”. There are many theories on the best way to perform collections; however, most of them don’t focus on what collections is a conversation between two people. This session will focus on the steps of having that conversation, and in doing so do multiple things, including establishing trust, authority, agreement, and finally to get the customer... Details
When: October 16, 2017
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*Please note that the login needed to register is your NACM National login, not your local affiliate login.*

When: October 11–13, 2017
Where: San Diego, CA
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This intensive program offers a comprehensive look at the credit function. Upon successful completion, you should understand the role of credit in financial management, the components of effective credit department systems and procedures, specific government regulations that pertain to business credit, credit and policy procedures, selling terms, negotiable instruments, the Uniform Commercial Code, credit investigations, financing and insurance, business credit fraud, factors... Details
When: October 1–6, 2017
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Master the secret behind achieving financial returns, performance excellence and business results through Conscious Leadership™ principles, effective communications and by inspiring personal ownership. No matter how compelling the vision or how brilliant the strategy—without personal, business and performance accountability—most plans fall short. This results-oriented seminar provides you with practical techniques to shape your executive and organizational message to enhance... Details
When: September 28, 2017
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Description coming soon.

When: September 27, 2017
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Digital Replay: The rapid pace of IT development and the fast expansion of the internet-of-things offers the opportunity to drive changes in credit management practices. Instant global access to ever increasing volumes of data provides a greater capacity to evaluate credit risk, and anticipate buyer demand and credit limit needs as well as business failures. During the webinar, Antje Seiffert-Murphy, CFA, of Equinox Global, will explore how technology could shape... Details
When: September 26, 2017
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The rapid pace of IT development and the fast expansion of the internet-of-things offers the opportunity to drive changes in credit management practices. Instant global access to ever increasing volumes of data provides a greater capacity to evaluate credit risk, and anticipate buyer demand and credit limit needs as well as business failures. During the webinar, Antje Seiffert-Murphy, CFA, of Equinox Global, will explore how technology could shape the future of credit... Details
When: September 26, 2017
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*Early Bird Registration Deadline is August 11th.* Refund and cancellation policy: All cancellations and requests for refunds must be made in writing to conventions_info@nacm.org. Registration fees, less a $50 processing charge, will be refunded for written cancellations received by NACM-CFDD on or before August 11, 2017. Between August 12 and August 25, 2017, only 50 percent of the fee will be refunded for written cancellation requests. Due to financial obligations, no refunds... Details
When: September 21–22, 2017
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Description coming soon.

When: September 18, 2017
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*Please note that the login needed to register is your NACM National login, not your local affiliate login.*

When: September 17–19, 2017
Where: Clearwater, FL
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Financial Statement Analysis (FSAI) is a method of interpreting accounting data in an effort to understand the current financial performance of an entity and project its future health. FSAI keeps the evaluation process simple, but requires a working knowledge of basic accounting principles. The emphasis of the course is on analyzing financial statements issued by companies using fundamental ratio analysis techniques and analysis of the statement of cash flows. These evaluations can... Details
When: September 17–22, 2017